Shipping, Cancellation and Refunds
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Shipping & Delivery Policies
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Ani's Coffee ships its products to almost all parts of India. Orders placed will be shipped within 72 working hours.
We ship on all days except, Saturday, Sunday and National Holidays.
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For all areas serviced by reputed couriers, the delivery time would be within 3 to 5 business days of shipping (business days exclude Sundays and other holidays).
For other areas, the products will be shipped through external courier services and may take 1-2 weeks depending on location.
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At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Ani's Coffee is not liable and would request its users to cooperate as Ani's Coffee continuously tries to naught such instances.
Also, Ani's Coffee reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for canceled product(s) to your source account.
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Cancellation Policy
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Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However, a return is possible for all orders/products.
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Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CAN NOT Cancel the Orders. However, a return is possible for all orders/products.
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Return
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Product must be returned to us within 5 days from the date it has been delivered to the customer. The product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
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Refund
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Once the Product is received by the company successfully, Ani's Coffee will instantly initiate the refund to your source account or chosen method of refund.
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In case you have any further queries, you can contact us here.